Number of pages: 86
Publisher: Berrett-Koehler Publishers
BBB Library: Operations Management
Appreciative Inquiry (AI) is a new model of change management, uniquely suited to the values, beliefs, and business challenges facing managers and leaders today. It is a process for large-scale change management that can enable you to engage and inspire your highly diverse and dispersed workforce; to involve customers and other stakeholders in the future of your business; to discover and extend your business strengths and strategic advantages; and to balance outstanding financial returns with heightened societal contributions.
"It’s a useful framework to explore how we engage others in change and motivate those who are less positive or disaffected." PSMW Ascend Learning Library
If you have been charged with leading a change initiative, chances are you were chosen for the job—that is, you didn’t volunteer, but rather were tapped to lead or manage a large change project. You may have been given a short briefing and left to your own devices to succeed or
When an organization's culture is bad, don't just blame the managers. Happiness in an organization is everyone's responsibility. Better management means engaging people, improving the whole system, and increasing value for clients. Thus, management is too important to leave to the managers. I firmly believe that management is everyone's job. At
Change is a pain. Humans are naturally attracted to tedious and repetitive norms of life. As such, they always fear the unusual and dread novelty. Moreover, they feel highly anxious and worried if they find it necessary to change the course of their lives, especially if they are not sure of
A stunning new approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office, including (but not limited to) finding ways to improve one's working relationship with others, one's overall health, outlook on life, and so on.
AI offers people the chance to truly know one another, both as unique individuals and as a part of the web of relationships.
Being heard requires someone to listen with sincere curiosity, empathy & compassion. It requires an openness to know & understand another person's story.
AI provides the context for people to be free to act with support which is the quintessential act of positive interdependence.
The most important action construct a better future is to make the positive core the common and explicit property of all.
AI assumes that organizations & communities have untapped & rich accounts of the positive aspects of the past, present & future capacities.
Through mass mobilized inquiry, hundreds and even thousands of people can be involved in co-creating their collective future.
In AI, intervention gives way to inquiry, imagination and innovation instead of negation, criticism and spiraling diagnosis.
Appreciative Inquiry is the cooperative, co-evolutionary search for the best in people, their organizations, and the world around them.
The principles and practices of Appreciative Inquiry suggest the idea that collective strengths do more than perform, they transform.
Appreciative Inquiry is a new model of change management, uniquely suited to the values, beliefs, & business challenges facing leaders.