In a time of unprecedented turbulence, how can public sector organisations increase their ability to find innovative solutions to society's problems? Leading Public Sector Innovation shows how government agencies can use co-creation to overcome barriers and deliver more value, at lower cost, to citizens and business. Through inspiring global case studies and practical examples, the book addresses the key triggers of public sector innovation. It shares new tools for citizen involvement through design thinking and ethnographic research, and pinpoints the leadership roles needed to drive innovation at all levels of government. Leading Public Sector Innovation is essential reading for public managers and staff, social innovators, business partners, researchers, consultants and others with a stake in the public sector of tomorrow.
Collaborative democracy—government with the people—is a new vision of governance in the digital age. Wiki Government explains how to translate the vision into reality. Beth Simone Noveck draws on her experience in creating Peer-to-Patent, the federal government's first social networking initiative, to show how technology can connect the expertise of the many
The Effective Public Manager offers public administrators and students a classic resource and a highly-accessible guide to the fundamentals of leading and managing public organizations. The authors cover the key areas of the field and present in-depth analysis through the strategic use of fresh case studies and real-world examples. The book
Many warn that the next stage of globalization--the offshoring of research and development to China and India--threatens the foundations of Western prosperity. But in The Venturesome Economy, acclaimed business and economics scholar Amar Bhide shows how wrong the doomsayers are.Using extensive field studies on venture-capital-backed businesses to examine how technology really
Volumes of research were conducted on innovation, and as many or more on leadership, but almost nothing was done on the connection between the two. Why is this so? Perhaps practicing leaders and management thinkers have simply assumed a good leader in all other respects would be an effective leader of
Creating a Learning Society explains how the countries of the world went from centuries of stagnation to the enormous increases in standards of living that have marked the last two hundred and fifty years: they have learned how to learn. Yet, as Stiglitz and Greenwald make clear, markets won't succeed on
Political marketing is about how political elites use marketing tools and concepts to understand, respond to, involve and communicate with their political market in order to achieve their goals. These goals can include–in addition to getting votes to be elected–creating more understanding of a complex policy, passing legislation, and winning control
In Unlocking Public Value, Marty Cole and Greg Parston offer public services practitioners a unique tool to help them capture the mix of goals or outcomes, some reflecting local, some global, concerns, and measure performance in attaining these outcomes. Providing a framework and step-by-step process for defining these outcomes is one
Diversity is an expression of the variance in social and cultural identities between people in an organization.
Failure in virtually any social system is inevitable, it's just a question of how large an investment we're willing to make to avoid.
Dumb errors happen when someone fails at a process that is well known and that they should be able to do without making mistakes.
Implementing an innovation strategy could be part of the organization's human resources strategy. Or it could be a strategy of its own.
An innovation strategy is essentially a strategy for how an organization wants to work with innovation.
Strategy is the tool that defines the organization's objectives and the means to reach them, giving managers and staff direction in their work.
Citizen-centered innovation is when organizations systemically involve citizens, businesses and other end-users in the creation of new solutions.
While everyone can agree that innovation is about creating something new, there is often quite a bit of confusion as to what this 'newness' is.
Information technology can drive public sector innovation, connecting government efforts closer to citizens' needs.
Public sector innovation is defined as the process of creating new ideas and turning them into value for society.
Without a vocabulary, it becomes impossible for managers to communicate with, support and empower staff to meaningfully undertake innovation activities.
In order to make innovation much more likely, leaders in government must build an infrastructure of innovation—a public sector innovation ecosystem.