Leading Public Sector Innovation

Co-creating for a Better Society

by Christian Bason

Number of pages: 278

Publisher: AMACOM

BBB Library: Creativity and Innovation, Politics and Public Affairs

ISBN: 9781847426345



About the Author

Christian Basonl eads the Danish Design Centre (DDC), which works to strengthen the value of design for business and society. Christian is also a university lecturer, and has presented to and advised governments around the world. He is a regular columnist and the author of five books on leadership, innovation and design, including Design for Policy and Leading Public Sector Innovation.

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Editorial Review

In a time of unprecedented turbulence, how can public sector organisations increase their ability to find innovative solutions to society's problems? Leading Public Sector Innovation shows how government agencies can use co-creation to overcome barriers and deliver more value, at lower cost, to citizens and business. Through inspiring global case studies and practical examples, the book addresses the key triggers of public sector innovation. It shares new tools for citizen involvement through design thinking and ethnographic research, and pinpoints the leadership roles needed to drive innovation at all levels of government. Leading Public Sector Innovation is essential reading for public managers and staff, social innovators, business partners, researchers, consultants and others with a stake in the public sector of tomorrow.

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Wisdom to Share

Innovation leadership can arise from anywhere in the organization.

Design thinking is the intellectual and practical foundation of the co-creation process.

Diversity is an expression of the variance in social and cultural identities between people in an organization.

Failure in virtually any social system is inevitable, it's just a question of how large an investment we're willing to make to avoid.

Setting up safe spaces and environments where experimentation and learning is encouraged.

Dumb errors happen when someone fails at a process that is well known and that they should be able to do without making mistakes.

A central constituent of innovation culture is government is how error is perceived.

Implementing an innovation strategy could be part of the organization's human resources strategy. Or it could be a strategy of its own.

An innovation strategy is essentially a strategy for how an organization wants to work with innovation.

Strategy is the tool that defines the organization's objectives and the means to reach them, giving managers and staff direction in their work.

Citizen-centered innovation is when organizations systemically involve citizens, businesses and other end-users in the creation of new solutions.

While everyone can agree that innovation is about creating something new, there is often quite a bit of confusion as to what this 'newness' is.

Efficiency demands are a significant trigger of innovation.

Information technology can drive public sector innovation, connecting government efforts closer to citizens' needs.

Public sector innovation is defined as the process of creating new ideas and turning them into value for society.

Without a vocabulary, it becomes impossible for managers to communicate with, support and empower staff to meaningfully undertake innovation activities.

In order to make innovation much more likely, leaders in government must build an infrastructure of innovation—a public sector innovation ecosystem.

Public sector innovation—new ideas that create value for society—is not new.