Life’s a stage, and actors aren’t the only performers. Each of us has a part to play, whether as a professional, a family member, or a friend. Regardless of the role, our performance is always enhanced by good manners. Far from empty formalities, manners translate to common courtesy, simply showing small kindnesses to other human beings. Embrace good manners! They’re important and needn’t be scary or stuffy; and they certainly won’t feel that way once you’ve mastered them. People often get uptight when they hear the word “etiquette” because it means rules, or they may be fearful of being judged, but the goal here is not perfection. It’s to make you feel at ease in any situation, and in turn, you’ll be putting others at ease. As the most valuable business tool you can posses, good manners are a solid investment.
Smart Trust has met the strict scrutiny of business leaders around the globe and is validated by research from multiple sources that confirms that high-trust organizations outperform low-trust organizations by nearly three times. Smart Trust shares findings that verify how enduring success, vitality, and happiness are directly related to the level of trust in
How can you effectively stand up for your values when pressured by your boss, customers, or shareholders to do the opposite? Drawing on actual business experiences as well as on social science research, Babson College business educator and consultant Mary Gentile challenges the assumptions about business ethics at companies and business
Humorous, surprising, and informative, Dr. Peterson tells us why skateboarding boys and girls must be left alone, what terrible fate awaits those who criticize too easily, and why you should always pet a cat when you meet one on the street. What does the nervous system of the lowly lobster
The Bully-Free Workplace delivers a thoughtful and detailed plan to stop weasels, jerks, and snakes from killing your organization. Written by pioneers of workplace bullying, Drs. Gary & Ruth Namie, this book tells you why and how to create an explicit policy against bullying. It appeals to those managers who value