Modern Manners

Tools to Take You to the Top

by Liv Tyler , Dorothea Johnson

Number of pages: 176

Publisher: AMACOM

BBB Library: Personal Success

ISBN: 9780770434083



About the Authors

Liv Tyler : Liv Rundgren Tyler is an American actress and former child model.

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Dorothea Johnson : Dorothea Johnson is a recognized authority on etiquette and protocol. She

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Editorial Review

Life’s a stage, and actors aren’t the only perform­­ers. Each of us has a part to play, whether as a professional, a family member, or a friend. Regardless of the role, our performance is always enhanced by good manners. Far from empty formalities, manners translate to common courtesy, simply showing small kindnesses to other human beings. Embrace good manners! They’re important and needn’t be scary or stuffy; and they certainly won’t feel that way once you’ve mastered them. People often get uptight when they hear the word “etiquette” because it means rules, or they may be fearful of being judged, but the goal here is not perfection. It’s to make you feel at ease in any situation, and in turn, you’ll be putting others at ease. As the most valuable business tool you can posses, good manners are a solid investment.

Book Reviews

"Modern Manners is also a great reminder thatmanners, more than anything, is a reminder to be considerate and mindful of others." The Salonnieres Aartments.

""Modern Manners" mostly consists of Ms. Johnson's advice on how to be polite at parties, how to appropriately respond to emails and how to be both a good guest and a host." The Wall Street Journal

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Wisdom to Share

You can easily boost your presence with calm and natural body language. The less you rely on extraneous gestures, the more confident you will appear.

The key to a good conversation is in hearing the other person’s point of view rather than expressing your own.

Regardless of whether you accept or decline an invitation, always be polite and respond promptly.

A quick casual comment on Facebook or Twitter, such as “I hate my job” during a stressful day, can come back to haunt you.

No matter what network you’re on, never disparage your job or your coworkers online.

Always follow a business-letter format when conducting company business.

We’ve all made mistakes while e-mailing, usually because we’ve been careless and in a rush.

Netiquette is a blend of “Net” and “etiquette,” a set of rules for getting along harmoniously in the electronic communication arena.

People who work with you under the same roof will conclude that the quality of your work matches the quality of your appearance.

Do end a conversation politely with an all-purpose sign-off like “It’s been nice seeing you” or “I’ve enjoyed talking with you.”

The purpose of most events, business or social, is to get people to meet one another and/or to celebrate an occasion.

Handshaking is a valuable form of nonverbal communication, creating a first impression and sending a parting message.

Social etiquette is based on respect and courtesy, so both formal and informal introductions are made according to age and gender.

Business manners differ from social manners in that they require recognizing the pyramid of authority on the job.

Good manners are a solid investment.

People often get uptight when they hear the word “etiquette” because it means rules, or they may be fearful of being judged.

Good manners are important and needn’t be scary or stuffy; and they certainly won’t feel that way once you’ve mastered them.

Life’s a stage, and actors aren’t the only performers.

The sooner you implement a new behavior, the better your chances are of making it a permanent part of your personal and professional lives.