Leaders worthy of the name understand and accept that they are appointed as much for their values and courage as for administrative skills or visionary outlook. They always keep their word to be as binding as a signed legal document. The climate created by leaders has more impact on employees than we generally realize. People bring out the best in themselves when they hear and see the best in their leaders. All companies—public and private—must create a culture in which employees come first and are treated royally. They always return the favor. No matter what the field, no star is totally a self-made man. Most of us were the beneficiaries of lucky breaks. We owe a portion of our success to others and the only way to repay that assistance is by sharing good fortune. Many of us surrender to the allure of toxic leaders. We may complain about toxic leaders, but frequently, we, surprisingly, tolerate them for a long time. These intriguing leaders first charm but then manipulate, mistreat, undermine and ultimately leave their followers worse off than they found them.
In the early 1960s, Douglas McGregor defined contrasting assumptions about the nature of humans in the workplace. These assumptions are the basis of Theory X and Theory Y teachings. Theory X assumes that people are lazy and will avoid work whenever possible. Theory Y, on the other hand, assumes that people
If you are a boss who wants to do great work, what can you do about it? Good Boss, Bad Boss is devoted to answering that question. Stanford Professor Robert Sutton weaves together the best psychological and management research with compelling stories and cases to reveal the mindset and moves of the best
Too many companies are managed not by leaders but by mere role players and faceless bureaucrats. What would it take to replace these empty suits with real leaders—men and women who are confident in who they are and what they stand for and who truly inspire people to achieve extraordinary results? Rob