The Diversity and Inclusion Handbook

by Sondra Thiederman

Number of pages: 56

ISBN: 978-1885228611

About the Author

She is one of the nation’s leading experts on workplace diversity, cross-cultural business, and bias reduction. As President of Cross-Cultural Communications, a San Diego based training firm, Sondra has 25 years experience as a speaker, trainer, and author helping professionals in Fortune 500 companies, public sector organizations, and dozens of associations find ways to successfully navigate our increasingly-diverse workplaces.

Editorial Review

A diverse and inclusive workforce is one of the most critical advantages and hidden secrets of today's truly effective leaders and organizations. Diversity and inclusion are concepts that have evolved from responsible business objectives and employee engagement goals, to become the essential ingredients for individual and organizational success today and in the future. Diverse and inclusive organizations are ''US teams in which every member is a contributor and truly motivated to participate to the fullness of his or her potential. Whether you are a small task team or a large multinational organization, an US climate and culture is one that translates differences into direction, uses the talents of everyone, and is energized to accomplish common goals with excellent outcomes.

Book Reviews

“The Diversity and Inclusion Handbook… individual acquire the skills and confidence they need to be effective leaders and helps organization develop cultures built on Ethics, Values and Superior Performance. They offer a full range of proven resources and customized services all designed to help you turn shared values like Integrity, Respect, Responsibility, Customer Service, Trust and Commitment into workplace realities.”— Tomlinson & Associates

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Wisdom to Share

A diverse and inclusive workforce is one of the most critical advantages and hidden secrets of today's truly effective leaders and organizations.

Working together is more than a good idea; it’s essential to individual and organizational success!

The foundation of any successful inclusion and diversity effort lies in the ability of each leader, and each team member, to communicate respect for people different from him or herself.

The ability and willingness to delegate tasks and responsibilities are central to your success as a manager.

The simple, common-sense act of noticing and acknowledging team members is one of the most powerful tools for creating an inclusive workplace.

The most inclusive and successful environments are those in which team members have ample opportunities for growth and exposure. These are workplaces in which team members feel the most valued and appreciated.

Civilizations should be measured by the degree of diversity attained and the degree of unity retained.

An inclusive workgroup, project team, or organization is one in which people of all backgrounds comfortably work together toward a common purpose. This means that diverse contributors come together with their differences intact to form a unified team that is proud to call themselves "US."

Remember that an inclusive workplace is a key to successful relationships with your customers, clients, and colleagues.

Embrace the diversity around you. And remember that making inclusion a workplace reality ultimately is your responsibility as a manager ... and as a leader.

Creating an inclusive workplace is a matter of moving forward—step, by step, by step. There is nothing to fear, no mistakes to be made if the effort is sincerely respectful. The only question to ask is: What will happen if I fail to act?