The Responsive City

Engaging Communities Through Data-Smart Governance

by Stephen Goldsmith , Susan P. Crawford

Number of pages: 288

Publisher: Jossey-Bass

BBB Library: Technology and Globalization, Politics and Public Affairs

ISBN: 9781118910900



About the Authors

Stephen Goldsmith : Stephen Goldsmith is the Daniel Paul Professor of the Practice of

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Susan P. Crawford : Susan P. Crawford is a visiting professor at Harvard Law School

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Editorial Review

There is no better way to improve the lives of billions of people around the world than to improve the way cities work. For the first time in human history, the majority of the world's people live in cities. By 2050, 75 percent will. As more and more people move to cities, more and more of the world's challenges-and solutions-will be concentrated there, too. The rise of cities coincides with a technological revolution that is empowering local leaders to find innovative ways to better serve the public. At the center of that revolution is our growing ability to use data to improve the services that government provides. Governments have long been in the business of keeping records-billions of data points-to improve everything from emergency response to education to transportation.

Book Reviews

“In these pages, Goldsmith and Crawford expertly chronicle the now-global movement to improve governance through technology. Chicago embraced that movement early to become the leader in effectively leveraging data to meet the demand for a more responsive city.”- Rahm Emanuel, Mayor of Chicago

"The book chronicles more than just technology’s potential; it also highlights what some local governments have already achieved with innovative approaches." - City Journal

"The book will help mayors, chief technology officers, city administrators, agency directors, civic groups and nonprofit leaders break out of current paradigms to collectively address civic problems." - Wiley

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Governments have long been in the business of keeping records-billions of data points-to improve everything from emergency response to education to transportation.

The rise of cities coincides with a technological revolution that is empowering local leaders to find innovative ways to better serve the public.