Seven Trends that Will Transform Local Government through Technology

by Alan Shark

Number of pages: 172

Publisher: Public Technology Institute

BBB Library: Technology and Globalization, Politics and Public Affairs

ISBN: 9781470046026

About the Author

Shark is the Public Technology Institute’s executive director/CEO. He holds a doctorate in Public Administration from the University of Southern California’s Washington Public Policy Center.


Editorial Review

This book lays out an impressive, well-articulated set of trends that have affected or will soon affect local governments throughout the nation through technology. Amazingly, as Dr. Shark points out, all of this massive change has occurred within the past 12 years. While technology trends continue to play out in the local government realm, public managers, mainly city and county managers and assistant city and county managers, have experienced quite a number of challenges in navigating the brave new world. Dr. Shark chose local governments as the primary focus because their jurisdictions are where most innovation and experimentation takes place. Despite its focus, this book should be especially helpful to state governments, and perhaps federal agencies, trying to better understand the challenges local governments face. The Seven Trends that will Transform Local Government through Technology is a must-read for all public managers who are seeking answers about how all the pieces fit together and, as importantly, why. No other book on this subject lays it out as convincingly as this one.

Book Reviews

"This book lays out an impressive, well-articulated set of trends that have affected or will soon affect local governments throughout the nation through technology." - Public Technology Institute

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Wisdom to Share

No matter how isolated a city may find itself geographically, our world has never been more interconnected virtually.

With every government turning to websites and apps to interact with citizens, why not cover all levels of government?

There is ample evidence pointing to the fact that even the best of systems can fail if the human factor is not considered. This requires ongoing training and positive reward programs.

Technology is no longer just about IT staff; in today’s environment, it involves just about everybody.

Today, cloud computing takes many forms, and has advantages and remaining challenges. Cloud computing is a game-changer when it comes to IT governance.

The notion that to fully manage a computer network requires that the technology infrastructure be owned and operated and placed within proximity to a local government is no longer true.

We must focus on leadership and governance as to who decides and how.

We have to think about technology very differently in terms of what we want to accomplish, how to do it, and how we must manage expectations.

The best advantage of cloud computing is that data management can take place just about anywhere regardless of the actual physical location of the data source or service.