Fix It

Getting Accountability Right

by Tom Smith , Roger Connors

Number of pages: 416

Publisher: Portfolio

BBB Library: Leadership, Business Classics, Operations Management

ISBN: 978-1591847878



About the Authors

Tom Smith : Tom is Co-Founder of Partners In Leadership and is a three-time

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Roger Connors : Roger Connors is an American management consultant and author. He has

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Editorial Review

One factor, more than any other, causes the problems business leaders fear most. Lackluster performance, sinking profits, and unmet stockholder expectations all stem from one source: a massive decline in employee engagement. Rather than blaming employees themselves for the decline, however, the Workplace Accountability Study reveals how to fix it: the secret lies with those who lead and manage our organizations. To inspire employees to be fully engaged, mentally and emotionally, in their work, leaders must first and foremost fix accountability– in themselves, their teams, and the entire enterprise. Fixit: Getting Accountability Right: 240 Solutions to Your Toughest Business Problems, provides an innovative, self-directed journey into accountability that enables you to tailor solutions to your own unique situation. Fix It tackles the 16 Accountability Traits consistently found in highly accountable, effective people, teams, and organizations, and it guides you to the ones you need to fix right now.     

Book Reviews

“The ideas presented in Fix It are simple, practical, and easily cascaded across a large enterprise, resulting in the kind of real alignment that ultimately generates better results.” Pietro Satriano, President and CEO, US Foods

“Fix Itpresents the results of the previously unpublished “Workplace Accountability Study” conducted by Connors and Smith’s firm, Partners in Leadership. “With more than forty thousand respondents, the three-year study involved hundreds of organizations from a wide variety of industries and job titles.”

“Instilling accountability correctly is the key to unlocking individual talent and potential.”

Books on Related Topics

Wisdom to Share

It’s not wrong to go Below The Line, it’s just ineffective.

The more time you spend Above The Line, the more effective you, your team, and your entire organization will be.

We all operate on limited information based on where we stand relative to the challenges we face. As a result, we rarely see the whole picture, relying instead on just our bias and restricted point of view.

The sooner you come forward, the more open and candid you can be, the quicker you can do something about it, and the less costly it will be for everyone.

If you’re going to ask for feedback, you might as well listen closely to what people have to say so that you truly understand what they think.

To enhance learning on your teams, draw a little negative out into the open, something that can invite a group to think their way out of tight spots.

Obstacles are just something you must deal with and move on.

It’s all about focusing on the goals because, without that focus, you can get lost in the weeds.

Books by the same Author

All the surprises caused by a lack of personal accountability plague almost every organization today, from the political arena to every large and small business. How Did That Happen? offers a proven way to eliminate these nasty surprises, gain an unbeatable competitive edge, and enhance performance by holding others accountable the
How Did That Happen?

All the surprises caused by a lack of personal accountability plague almost every organization today, from the political arena to every large and small business. How Did That Happen? offers a proven way to eliminate these nasty surprises, gain an unbeatable competitive edge, and enhance performance by holding others accountable the