For more than twenty years, management expert Bruce Tulgan has been asking, What are the most difficult challenges you face when it comes to managing people? Regardless of industry or job title, managers cite the same core issues 27 recurring challenges: the superstar whom the manager is afraid of losing, the slacker whom the manager cannot figure out how to motivate, the one with an attitude problem, and the two who cannot get along, to name just a few. It turns out that when things are going wrong in a management relationship, the common denominator is almost always unstructured, low substance, hit-or-miss communication. The real problem is that most managers are managing on autopilot without even realizing it until something goes wrong. And if you are managing on autopilot, then something almost always does.
"Managers see themselves as firefighters, spending their days reacting to threatening events and getting everything running smoothly again before the next spontaneous eruption. But consultant Bruce Tulgan believes that’s only because we are poor managers. Most of the fires can be prevented by properly practising the fundamentals of management—holding regular check-ins with staff to understand what’s happening and keep them on track."The Globe and Mail
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Take a look at your use of team meetings and one-on-ones to make sure you are practicing the fundamentals regularly and consistently.
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