Tough Management

The 7 Winning Ways to Make Tough Decisions Easier, Deliver the Numbers, and Grow the Business in Good Times and Bad

by Chuck Martin

Number of pages: 224

Publisher: McGraw-Hill

BBB Library: Operations Management

ISBN: 9780071452342



About the Author

Chuck Martin Is a bestselling author and internationally known business strategist. He is Chairman and CEO of NFI Research.

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Editorial Review

To say that work has changed over the last years would be an understatement. With an increase in downsizing, cut budgets, working hours, customer demands and shareholder requirements, people in charge are constantly under the gun to achieve more with less. It is common now to find managers carrying out a 10 - 12 hour workday. With more workloads and less time, managers and executives must find a practical, doable way to achieve their results, which is tough management. The concept of tough management was derived on the basis of carried out surveys on thousands of senior executives and managers. The surveys reveal results on what the majority of executives and managers agree and disagree on. Tough management is a way to approach work. It is a practical and organized way to get to decisions more easily, make the numbers on a consistent basis, have those around you understand where you stand, and increase the business.

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Wisdom to Share

One of the worst things that go wrong in business is having people interpret what they think you said as opposed to what you actually said.

While 92 percent say they communicate well to those under them, ironically, only 59 percent say that their superiors communicate well with them.

Lack of time is one of the major obstacles in effective communication, because communication is time consuming, but is definitely worth that effort to keep everyone focused on the goals.

When communication goes bad, the end result is a disconnection between strategy and execution.

Nearly all executives face a gap between the corporate and street truth.

It is a thing of the past now to even think of working more hours to achieve more or better results; simply because there are no more hours in the day. The solution to this is to work smarter and harder.

Productive is one of those key words that everyone would like to be but people often face too many interruptions within a day to be as productive as they would like to be.

People need to change their work to keep it interesting. They do not want to leave their company; they just want to do something different in it.

If you do not have the opportunity to change your job, freshen up your approach to the job itself.

If your work is technical, try to learn something in your workplace that is non-technical and vice versa. People in business need to continue to learn and grow.

Not doing something is just as important as doing something for the business.

We are living in an age where key personnel are likely to leave their positions much earlier now than they would have some years back.

To increase your value inside your organization, tough management requires that you align with the real value of what your business provides, which means identifying the true value of what your business does.

The benchmark of your values should be based on what you can deliver rather than how many hours you work.

Many times, just to take the time out to give a simple thank you to someone who deserves it, can create a more appreciative office environment.

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