A Team of Leaders
Empowering Every Member to Take Ownership, Demonstrate Initiative, and Deliver Results
Editorial Review
If you are a supervisor or a team leader, you know how difficult it is to run a unit or a team. You’ve the one job where everyone seems to give you a hard time; management demands improved performance, employees want you to solve their problems, other units need you to attend their issues…etc. In short, you feel that the weight of the world often rests on your shoulders and you have few, if any, people to turn to for support. Deep down, you’re probably saying to yourself: “There has got to be a better way!” Most problems are caused by the way teams and their management systems and processes are designed. For example, if your team is designed to operate under a supervisor who is all-knowing and all-controlling, you’ll react accordingly. That is, you’ll probably over rely on your supervisor, be afraid to exercise independent judgment, not show much initiative, and be merely a follower. If little information is shared, you’ll not know what value you contribute or understand the effect of your actions, in which case the unintended consequences are going to be low productivity and down-stream errors. Meanwhile, the supervisor will have to frequently work to the point of exhaustion, since he’ll be trying to control the work of a group of compliant employees. The point here is that you get what you design for.
Book Reviews
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Wisdom to Share
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