Change with Confidence

Answers to the 50 Biggest Questions That Keep Change Leaders Up at Night

by Phil Buckley

Number of pages: 272

Publisher: John Wiley & Sons, INC.

BBB Library: Leadership, Operations Management

ISBN: 9781118556559

About the Author

Buckley has helped individuals, teams and organizations manage change for nearly twenty-five years. He has managed twenty-seven large scale change projects, most recently co-leading global change management for the $19.6 billion Kraft Foods acquisition of Cadbury with a team of forty change leads across sixty countries.


Editorial Review

If you have been charged with leading a change initiative, chances are you were chosen for the job—that is, you didn’t volunteer, but rather were tapped to lead or manage a large change project. You may have been given a short briefing and left to your own devices to succeed or fail in an uncertain, often threatening, environment. You may find yourself struggling to adapt your skill set to unfamiliar and anxiety-inducing conditions, conscious that your performance will affect your future career paths. Change with Confidence addresses some of the biggest questions that change leaders ask time and again, and provides advice to answer them well, and to enable successful, sustainable change. Whether you’re trying to figure it out, are in the planning stage, are actively managing or are working to make it stick, you’ll find guidance for a wide range of issues. Change is about people, a truth often forgotten by change leaders. To successfully manage a business change, you must successfully manage people through change.  

Book Reviews

“Phil Buckley’s book gives excellent, practical advice on how to implement change in any private or public organization. What makes Change with Confidence so special is that it is organized around questions that anybody who is engaged in or leading change management will find to be key to their success. The real-life examples given for each question make this a very readable book. A must-buy for anybody who wants to avoid the most common mistakes in change management.” - Stefan A. Bomhard, President, Europe, Bacardi Martini Group

"If you’re involved in project management work at whatever level (essentially a given in today’s organizational world), then I recommend your checking out Change with Confidence. It will be worth your while." Changing winds

"the book is great for finding answers to questions as the arise, in a perfect world, project managers and change leaders would sit down and read cover to cover so they can adequately plan for every step along the way. " - CMS Wire

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Wisdom to Share

Any big change will affect how people do their work.

Reviewing lessons learned from big change projects is the fastest way to anticipate how the organization will perceive your project.

People create meaning from past experiences, and these experiences are key to knowing how you can positively position your project.

You need to review everything you have discovered to make sure that the change will achieve the desired outcomes.

The best strategy for ensuring success is to work with people and make sure they have everything they need.

Most big changes require new ways of working.

Reviewing lessons learned from big change projects is the fastest way to anticipate how the organization will perceive your project.

Companies can’t accelerate when they don’t measure.

Many change leaders don't realize that the people who must adopt the changes are the ones who control the long-term success of the project.

It is far easier to implement a change once you have a strong plan to guide your actions