The Great Game of Business
Unlocking the Power and Profitability of Open-Book Management
Editorial Review
The Great Game of Business has become the most celebrated approach to Open-book Management, a unique and well-proven approach to running a company, based on a simple, yet powerful, belief; “When employees think, act and feel like owners… everybody wins.” In its simplest form, The Great Game of Business is a way of running a company that gets everyone focused on helping the business be successful. Employee goals and accountabilities are tied directly to the success of the company. It teaches all employees the Critical Numbers of the company and how they can make a difference—both individually and as part of a team.
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It used to be said that¾It is not whether you win or lose, it’s how you play the game. That old saying might be fine to coach a soccer team. But in today’s dynamic working environment it’s all about winning. With that said, companies and individuals must focus on the mechanisms
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Tilman Fertitta, also known as the Billion Dollar Buyer, started his hospitality empire thirty years ago with just one restaurant. Over the years, he’s stayed true to the principles that helped him build the largest single-shareholder company in America, with over $4 billion in revenue, including hundreds of restaurants (Landry’s Seafood,
Wisdom to Share
1. The only way to be secure is to make money and generate cash. Everything else is a means to that end.
The ignorance of the people on the shop floor usually means they have no idea why managers do what they do and chalk up every mistake in the company to a combination of greed and stupidity.
The ignorance of the middle managers means they are constantly torn between the demands of top management and those of the work force. They really have the most difficult role in the company because they have to please two masters. If they side with their people, they're against top management. If they side with top management, they're in conflict with the work force. Consequently, they can never please themselves.
The ignorance of top management assumes that people down the ladder are incapable of understanding its problems and responsibilities.
How do you start the Great Game of Business? By creating a series of small wins—by showing people how it feels to be a winner.
No company can play the Great Game of Business with people who feel like losers. Even if people believe the numbers, they won't respond to them if they don't care about what they're doing.
Having fun should be a job responsibility. Nobody can do a job well if he or she doesn't have fun doing it. Winning is a lot of fun, but people may not know how to be winners in their jobs. So you have to show them.
Most of the problems we have in business today are a direct result of our failure to show people how they fit into the Big Picture.
You will always be more successful in business by sharing information with the people you work with than by keeping them in the dark.
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