Shut Up and Listen!

Hard Business Truths that Will Help You Succeed

by Tilman Fertitta

Number of pages: 192

Publisher: HarperCollins Leadership

BBB Library: Leadership

ISBN: 978-1400213733

About the Author

Tilman Fertitta, a Houston native, is an accomplished businessman and recognized as a world leader in the dining, hospitality, entertainment, and gaming industries, and who Forbes referred to as “the richest restauranteur in the world.” Fertitta is the star of his own reality TV show on CNBC, Billion Dollar Buyer, and is also the sole owner of Fertitta Entertainment, which owns the restaurant giant Landry’s, the Golden Nugget Casinos and Hotels, and the NBA’s Houston Rockets.


Editorial Review

Tilman Fertitta, also known as the Billion Dollar Buyer, started his hospitality empire thirty years ago with just one restaurant. Over the years, he’s stayed true to the principles that helped him build the largest single-shareholder company in America, with over $4 billion in revenue, including hundreds of restaurants (Landry’s Seafood, Bubba Gump Shrimp Company, Morton’s Steakhouse, Mastro’s, Rainforest Café, and over forty more restaurant concepts) and five Golden Nugget Casinos. He’s also sole owner of the NBA’s Houston Rockets. This book shares the key insights that made it all possible. In Shut Up and Listen!, Fertitta shares straight-talk “Tilmanisms” around six key action items that any entrepreneur can adopt today: Be the Bull No Spare Customers Change, Change, Change Know Your Numbers Follow the 95/5 Rule Take No Out of Your Vocabulary For aspiring entrepreneurs or people in business, this guide will help you take your company to the next level. When you put this book down, you’ll know what you’re doing right and what you’re doing wrong to operate your business, and if you’re just getting started, it will help set you up for success. A groundbreaking, no-holds-barred book, Shut Up and Listen! offers practical, hard-earned wisdom from one of the most successful business owners in the world.

Book Reviews

"It’s certainly not every day that you get to learn from people who have walked the talk. Tilman has walked through the fierce fires of the business world and the fact that he came out alive has earned him enough credibility to start talking."

"This book is a must-read for anyone who is even just thinking about opening a business.After owning several businesses I can honestly tell you, it could take you a year or more to reach a failure point in your business and learn just a single lesson. In this book, every tip provided literally would save you that year of struggling in business! Combine all the tips in the book and you've just saved yourself years of struggle. Everything mentioned in the book was written after a breaking point. Great book."

"I have owned 1 restaurant to multiple restaurants in NYC. There are some points in this book that changed my entire perspective on the restaurant industry. Even if you get 1 great idea from this book that's a big win in this business. Some say this book is common sense, well I can tell you it's not! Knowing your numbers down to the cent makes a huge difference."

"Tillman really lays it all out there. Do you want to know why he is successful? This book will tell you why. He's not leveraged to the hilt. He worries about the bad times because they are coming.He also takes advantage of downturns and buys when it's right. His bold actions got him a sports team. My mouth dropped as I learned the details of the offer he made. He risked a lot and won. Not many would be so bold, but he used wisdom and experience in dealing with people and odds were in his favor."

Books on Related Topics

Wisdom to Share

There are no spare customers.

Why is it so easy to say no when you can say yes?

When things are bad, eat the weak and grow your business.

Know your numbers. Numbers don't lie.

No matter the circumstances, be the bull.

People who ask questions are often the smartest in the room because they have the humility to ask about what they don't know.

By anticipating change, you don't just change with the times – you change the times themselves.

Great leadership always goes hand in hand with great businesses.

Being nice costs you nothing. But, by the same token, remember: it can cost you a hell of a lot to be rude.

Never put your lifestyle ahead of the growth of your business.