The Secrets of Successful Behaviour

by Robin Stuart-Kotze

Number of pages: 304

Publisher: Pearson Education Canada

BBB Library: Operations Management

ISBN: 9780273721864

About the Author

Robin is an eminent Canadian author, researcher and developer of behavioural diagnostics who lives and works with his wife Lorna in County Cork, Ireland. He has authored or co-authored nine books. He is a founder of the Consultancy Behavioral Science Systems. He made his way in management, largely in the financial services sector. He holds a Ph.D in organizational psychology.


Editorial Review

Performance matters. Everybody and everything is measured by performance. Do you know how you get results in your job? Behavior drives performance. It's what you do that makes a difference. If we accept that behavior drives performance, then personality is not the key. Performance is determined by what you do—behavior—not what you are—personality. The thing that determines behavior is the situation. How you behave in your job is a matter of the requirements of the job. Your effectiveness is therefore a matter of matching your behavior with the requirements of the job.

Book Reviews

"This is an easy-to-read and engaging book that clearly advises readers of an age-old secret: behaviour drives performance. Stuart-Kotze unlocks long-ignored self-awareness avoidables and provides post-shock remedies that you actually want to try." Personnel Today

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Wisdom to Share

Behavior is what drives performance.

People change their behavior either when they see the light or feel the heat.

Once you know what you're doing currently and the results of your actions, the next thing is to work out what you need to do differently.

Organizational change begins with individuals changing how they behave, and deciding what they will or won't do.

People generally resist being told what to do; they can accept some direction but tend to bridle at too much of it.

Leadership is about empowering people to improve their performance.