Number of pages: 304
Publisher: Crown Business
BBB Library: Entrepreneurship, Operations Management
ISBN: 9780307352194
As hard as it is to grow a company, wouldn’t it be nice if there was a “recipe” for creating a company with sustained high performance? It is tempting to dream that if we could just find the right combination of ingredients—a cup of customer loyalty, two tablespoons of Blue Ocean Strategy, a dash of reengineering, and a pinch of Six Sigma—we could unlock the secrets of building breakthrough companies. But believing in that dream would be like believing that one could, after a lifetime of “painting by numbers”, suddenly produce a masterpiece. That just doesn’t happen. However if someone with a stroke of talent studies the work of great masters and comes to understand the interplay of light, color, structure and composition, and then spends hours playing with these aspects on his own canvas, he might create a great painting one day. The goal of aspiring chefs is to gain such a deep and visceral understanding of tastes and textures that they can create something wholly new and distinct—a breakthrough, so to speak. Breakthrough performance, whether in cooking, painting and /or growing a business, is hard.
Shifting sands do not make for a sustainable structure. If your organization is to be robust and strong enough to weather any storm, the strength must come from the very core; the ability for each member of your team to execute daily and effectively towards your organization's most compelling goals. This
Performance matters. Everybody and everything is measured by performance. Do you know how you get results in your job? Behavior drives performance. It's what you do that makes a difference. If we accept that behavior drives performance, then personality is not the key. Performance is determined by what you do—behavior—not what
Do More Great Work gets to the heart of the problem: Even the best performers are spending less than a fraction of their time doing Great Work —the kind of innovative work that pushes us forward, stretches our creativity, and truly satisfies us. Michael Bungay Stanier, Canadian Coach of the Year in 2006,
The Three Laws of Performance are about rewriting the future. Rewriting the future does not happen by positive motivational speeches or slogans that people repeat; it is about rewriting what people know will happen. Rewrite the future, and people's actions naturally will shift: from disengaged to proactive, from frustrated to inspired,
Managing people is never an easy task and it's especially more difficult when a new generation enters the workforce and brings with it new attitudes and behaviors. Leaders and managers are struggling to engage, motivate, and retain the best young workers—the Millennials who are flooding into the workplace today.