Big Mind

How Collective Intelligence Can Change Our World

by Geoff Mulgan

Number of pages: 280

Publisher: Princeton University Press

BBB Library: Technology and Globalization

ISBN: 978-0691170794



About the Author

Mulgan is a globally recognized pioneer in the field of social innovation. He served as director of the Prime Minister’s Strategy Unit and director of policy under Tony Blair.

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Editorial Review

Collective intelligence is the capacity of groups to make good decisions—to choose what to do, and who to do it with—through both human and machine capabilities. The ways intelligence is organized are fractal in nature with similar patterns occurring on multiple scales, from groups of friends to organizations and whole societies. Understanding how we work together has been a central concern of social science for several centuries. Some mechanisms allow individual choices to be aggregated in a socially useful way requiring no conscious collaboration or shared identity. This is the logic of the invisible hand of the market and some of the recent experiments with digital collective intelligence like Wikipedia. In other cases (such as communes, friends on vacation, or work teams), there is the conscious mutual coordination of people with relatively equal power, which usually involves a lot of conversation and negotiation. In others (for instance, big corporation like Google or Samsung, ancient Greek armies, or modern global NGOs), hierarchy organizes cooperation.

Book Reviews

“Freestyle chess is just one example of what Geoff Mulgan calls “collective intelligence” in his new book Big Mind, which lays out various hopeful visions of future human-machine co-operation. At the same time, it raises many awkward questions about why modern institutions, stacked with clever people and overflowing with useful data, are so often prone to collective intelligence failures, from some of the policy decisions that led up to this year’s Grenfell Tower fire in London to the run-in to the financial crisis a decade ago.”— Financial Times

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