On the day you were born, you already knew how to fascinate. Like breathing and swallowing and smiling, the ability to fascinate is a hardwired survival mechanism. Fascination is an instinctive form of connection. We all have this ability in some form. But over time, people can lose their innate ability to fascinate. They acquire layers of boring. Like an oyster protecting itself against the grain of sand, people build shells that they believe can shield them from a negative outcome. Hiding works for a while. But it always backfires. You will never be your most successful when evaluated according to criteria that do not allow you to stand out.
"Organized in logical chapters with convenient subheads and call-out summary boxes, this hands-on work is worth the time of anyone trying to set him or herself apart in an ever-more competitive job market." — Publishers Weekly
"The book will help you differentiate yourself and your business from others, to put what is unique and exciting about you on the table for the world to see. You will learn “the best of how the world sees you” and how to use it to communicate more effectively, because as she so succinctly reminds us, “Having an important message means nothing if nobody notices or cares.” —800CEORead
Some people have the ability to enter a room and draw instant attention, effortlessly exuding charm, radiating energy and a commanding presence. That enviable quality is called charisma...and those who have it are better able to influence what gets done and ultimately achieve what they want. To some extent, it's innate—but
Think of your attitude as the mental filter through which you experience the world. Some people see the world through the filter of optimism—the glass being half full—while others see life through a filter of pessimism—the glass being half empty. Typically, a person with a negative attitude thinks “I CAN’T,” dwells
In order to survive on a daily basis, you have to have the attention of someone and, on some days, a lot of people. This is purely functional, but the need seems to go beyond that. Why do you want people to take an interest in you? Do you actually need
The good news is that practicing on-the-job etiquette does not require anyone to be perfect. It only requires a good faith effort to know and do the right thing, and when one errs, to employ the all-powerful apology to right the ship. We will need others to excuse us as we
People who project both strength and warmth impress us as knowing what they are doing and having our best interests at heart, so we trust them and find them persuasive. They seem willing (warm) and able (strong) to look out for our interests, so we look to them for leadership and
You will never be your most successful when evaluated according to criteria that do not allow you to stand out.
If your listener becomes distracted while you communicate, they are more likely to feel confusion or doubt about your message.
If you become a commodity in the eyes of your customers, it means you’re vulnerable. You can be easily replaced.
Not a fan of deadlines and step-by-step processes, Change Agents are more excited about instigating new plans than finishing them.
Leaning too much on Power creates a sense of dictatorial leadership, distilling fear rather than nurturing loyalty in their team.
Being authentic is usually an advantage, but it doesn’t mean that people want to know exactly what’s going on with your relationship, your problems at home, and your frustrations with the boss.
Too much Passion in negotiations can also weaken your position. Showing disappointment or eagerness can quickly ruin a sale.