Essentials of Business Ethics

Creating an Organization of High Integrity and Superior Performance

by Denis Collins

Number of pages: 208

Publisher: Wiley

BBB Library: Corporate Success, Operations Management

ISBN: 9780470442562



About the Author

Denis, PhD, is a tenured Professor of Business at Edgewood College and teaches in the areas of business ethics, management, leadership, and organization behavior.

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Editorial Review

Organizations of high integrity achieve superior performance because they attract and retain high-quality employees, customers, suppliers and investors. Creating organizations of high integrity takes time and effort. This does not happen automatically, because human beings are not morally perfect. Unethical employees, customers, suppliers and investors can prevent organizations from achieving high integrity and superior performance. In addition, unethical organizations can be profitable in the short term, not the long term. So how do you create an ethical organization? This book, which is based on more than two decades of consulting, teaching, and researching, contains all the things I would do if I were the CEO. This book is a managerial how-to manual that can be implemented immediately.

Book Reviews

“"Essentials of Business Ethics" is a book long overdue; a compelling, provocative call to action and an invaluable how-to manual on workplace ethics. It is certain to help organizations both prevent and tackle important ethical dilemmas and challenges at a time of dire need for a new direction!” bookreview.com

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Wisdom to Share

Organizations of high integrity achieve superior performance because they attract and retain high-quality employees, customers, suppliers and investors.

When an organization employs someone, that individual brings to work not only unique job skills, but also his or her ethics.

Unethical situations can arise when a good person has insufficient knowledge and awareness, inadequate skills, or lacks judgment or courage.

Hiring just one employee with an unethical value system, someone whose sense of morality does not match that of a high-integrity work culture, can corrupt an organization.

Efforts to maximize ethical behavior and minimize unethical behavior at work must begin during the hiring process.

Many organizations focus on screening for technical skills, not ethical skills.

Employees arrive at the organization with a wide variety of ethical perspectives that’s why they need an ethical reference point.

Customers tend to feel more comfortable doing business with people who respect them.

Like attracts like, and individuals relate best with people similar to themselves.

Organizations must encourage employees to discuss ethical issues as they arise.

Managers are role models, and the ethics of their actions are constantly being evaluated by subordinates.

Work goals can generate unethical behaviors.

Managers have already been promoted, so their daily workplace actions are indicators to subordinates of what it takes to be promoted.

A job is a necessary burden to pay expenses.