Number of pages: 192
Publisher: Capstone
BBB Library: Communication, Personal Success
ISBN: 9780857084064
In order to survive on a daily basis, you have to have the attention of someone and, on some days, a lot of people. This is purely functional, but the need seems to go beyond that. Why do you want people to take an interest in you? Do you actually need them to? We think so. We want to be interesting to others for many reasons. Socially, it’s important for us to be interesting so in order not to be left out and ignored. Domestically, we want to be interesting for some of the more basic reasons of love and comfort. In business, we want to be interesting to our colleagues and be part of the team, to our clients so they continue doing business with us, and to our superiors so we are not overlooked when it comes to promotion and pay rises. Being of interest for most people is a primary requirement for wellbeing.
The word “covert” in covert persuasion might insinuate incorrect means to try to persuade someone. In actuality, it is totally correct and ethical, and only implies the use of skillful tactics that are not obvious to the person being persuaded. The ultimate goal is to move your target from the position
Most leadership coaching focuses on helping leaders build their skills and knowledge and close performance gaps. These are necessary, but not sufficient. Using evidence from neuroscience and his work with leaders, Dr. Henry Cloud shows that the best performers draw on another vital resource: personal and professional relationships that fuel growth
You can’t win long-term loyal friends and customers just by smiling, remembering people’s names, and paying compliments. It’s not all about you. At every turn, the most powerful benchmarks of success involve relationships in which focus is on helping others. That type of focus generates what we call Return on Relationships
The good news is that practicing on-the-job etiquette does not require anyone to be perfect. It only requires a good faith effort to know and do the right thing, and when one errs, to employ the all-powerful apology to right the ship. We will need others to excuse us as we
This book is for the person in the trenches, who needs practical guidelines to get the very best deal possible with people and organizations that have very different backgrounds and experiences. This book is for the practitioner—for the person who faces an international negotiating challenge and who perhaps should have done
Ideas are the currency of the twenty-first century. Some people are exceptionally good at presenting their ideas. Their skill elevates their stature and influence in today's society. There's nothing more inspiring than a bold idea delivered by a great speaker. Ideas, effectively packaged and delivered, can change the world. So, wouldn't
Only a few people are completely happy at their work despite the current tough economical conditions. From business executives to the everyday Joe or Jane, everyone seems to be going through a rough economic and personal crunch. However, acclaimed business school Professor Srikumar Rao says that we can learn how to
On the day you were born, you already knew how to fascinate. Like breathing and swallowing and smiling, the ability to fascinate is a hardwired survival mechanism. Fascination is an instinctive form of connection. We all have this ability in some form. But over time, people can lose their innate ability
Presence is the state of being attuned to and able to comfortably express our true thoughts, feelings, values, and potential. That's it. It is not a permanent, transcendent mode of being. It comes and goes. It is a moment-to-moment phenomenon. Presence emerges when we feel personally powerful, which allows us to