The strategies adopted by governments and public officials can have dramatic effects on people’ live. Packed with examples, and shaped by the author’s practical experience, the book shows that governments which give more weight to the long-term are not only more likely to leave their citizens richer, healthier, and safer; they’re
This book looks at the phenomenon of electronic government, that is, public sector use of the internet and other digital devices to deliver services, information, and democracy itself. Although personal computers have been around for several decades, recent advances in networking, video imaging, and graphics interfacing have allowed governments to develop
In a thrilling dramatic narrative, Pulitzer Prize-winning reporter Joby Warrick traces how the strain of militant Islam behind ISIS first arose in a remote Jordanian prison and spread with the unwitting aid of two American presidents. Drawing on unique high-level access to CIA and Jordanian sources, Warrick weaves gripping, moment-by-moment operational
What we believe about government—that we don’t make widgets, that we don’t have customers, and that we’re not here to make a profit—all feed the bigger myth: that we’re different. We Don’t Make Widgets explodes the myths that prevent dramatic improvement in government operations. The aim of this book is to
New Power shines fresh light on the cultural phenomena of our day, from #BlackLivesMatter to the Ice Bucket Challenge to Airbnb, uncovering the new power forces that made them huge. Drawing on examples from business, activism, and pop culture, as well as the study of organizations like Lego, NASA,
During the last few years, chaos has erupted in many places around the world. And that created so many challenges for the governments and public organizations. They tried to overcome these challenges by making budget cuts or asking their employees to give more and increase their productivity, but these short-term solutions
1984 tells the story of Winston Smith, a tall, fragile, thirty-nine-year-old man in blue overalls. Winston came from a world where one was always watched, even in their bedroom; a world where children went to public executions for fun; a world where one was either a member of the Party, or
Does your job make a meaningful contribution to the world? In the spring of 2013, David Graeber asked this question in a playful, provocative essay titled “On the Phenomenon of Bullshit Jobs.” It went viral. After a million online views in seventeen different languages, people all over the world are still
Soft power is much cheaper than the hard power of military force. All too often, military force seems to fail as an instrument of policy and, as a consequence, it invites the view that it is becoming obsolescent and even anachronistic. Dr. Colin Gray subjects hard and soft power to close
When Donald Trump fired FBI director James Comey on May 9, 2017, it ignited a political firestorm. The man at the center of that storm has kept silent—until now. James Comey writes for the first time about his role in the historic 2016 election and its aftermath. In A Higher Loyalty,
Easternization is the defining trend to our age—the growing wealth of Asian nations is transforming the international balance of power. This shift to the East is shaping the lives of people all over the world, the fate of nations, and the great questions of war and peace. Gideon Rachman offers a
With extraordinary access to the Trump White House, Michael Wolff tells the inside story of the most controversial presidency of our time. The first nine months of Donald Trump’s term were stormy, outrageous—and absolutely mesmerizing. Now Wolff tells the riveting story of how Trump launched a tenure as volatile and fiery
In Unlocking Public Value, Marty Cole and Greg Parston offer public services practitioners a unique tool to help them capture the mix of goals or outcomes, some reflecting local, some global, concerns, and measure performance in attaining these outcomes. Providing a framework and step-by-step process for defining these outcomes is one
The Effective Manager is a hands-on practical guide to great management at every level. Written by the man behind Manager Tools, the world's number-one business podcast, this book distills the author's 25 years of management training expertise into clear, actionable steps to start taking today. First, you'll identify what effective management
Political marketing is about how political elites use marketing tools and concepts to understand, respond to, involve and communicate with their political market in order to achieve their goals. These goals can include–in addition to getting votes to be elected–creating more understanding of a complex policy, passing legislation, and winning control
Why do some societies manage to control corruption so that it manifests itself only occasionally, while other societies remain systemically corrupt? This book is about how societies reach that point when integrity becomes the norm and corruption the exception in regard to how public affairs are run and public resources are
The United States has repeatedly asserted its right to intervene militarily against failed states around the globe. In this much-anticipated follow-up to his international bestseller Hegemony or Survival, Noam Chomsky turns the tables, showing how the United States itself shares features with other failed states-suffering from a severe democratic deficit, eschewing
The Effective Public Manager offers public administrators and students a classic resource and a highly-accessible guide to the fundamentals of leading and managing public organizations. The authors cover the key areas of the field and present in-depth analysis through the strategic use of fresh case studies and real-world examples. The book
At the Harvard University John F. Kennedy School of Government, students are taught to ask Question “Zero” when considering a new policy, issue or initiative. Question “Zero” is, “What are we trying to accomplish?” What, then, is Servant Governing written to accomplish? The simple answer is that there is a way
During election campaigns myths about the candidates are formed to polish their image before the voters. Like all campaigns, the Trump campaign has formed a polished image of him in an exceptional skill and determination. In this book, we try to unveil the real story of Trump as the journalist David
We live at a time when almost everything can be bought and sold. Over the past three decades, markets—and market values—have come to govern our lives as never before. We did not arrive at this condition through any deliberate choice. It is almost as if it came upon us. As the
This book lays out an impressive, well-articulated set of trends that have affected or will soon affect local governments throughout the nation through technology. Amazingly, as Dr. Shark points out, all of this massive change has occurred within the past 12 years. While technology trends continue to play out in the
Open government is the notion that the people have the right to access the documents and proceedings of government. The idea that the public has a right to scrutinize and participate in government dates at least to the Enlightenment. Its principles are recognized in virtually every democratic country on the planet.
Collaborative democracy—government with the people—is a new vision of governance in the digital age. Wiki Government explains how to translate the vision into reality. Beth Simone Noveck draws on her experience in creating Peer-to-Patent, the federal government's first social networking initiative, to show how technology can connect the expertise of the many
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