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In such a busy and crowded marketplace, most people and organizations don’t have time to learn about what other places are really like. When you haven’t got time to read a book, you judge it by its cover. We all navigate through the complexity of the modern world armed with a
Competitive Identity

In such a busy and crowded marketplace, most people and organizations don’t have time to learn about what other places are really like. When you haven’t got time to read a book, you judge it by its cover. We all navigate through the complexity of the modern world armed with a

A black swan is a highly improbable event with three principal characteristics: It is unpredictable; it carries a massive impact; and, after the fact, we concoct an explanation that makes it appear less random, and more predictable, than it was. The astonishing success of Google was a black swan; so was 9/11.
The Black Swan

A black swan is a highly improbable event with three principal characteristics: It is unpredictable; it carries a massive impact; and, after the fact, we concoct an explanation that makes it appear less random, and more predictable, than it was. The astonishing success of Google was a black swan; so was 9/11.

This is not a book about the decline of America, but rather about the rise of everyone else.  So begins Fareed Zakaria's important new work on the era we are now entering. Following on the success of his best-selling The Future of Freedom, Zakaria describes with equal prescience a world in
The Post-American World

This is not a book about the decline of America, but rather about the rise of everyone else. So begins Fareed Zakaria's important new work on the era we are now entering. Following on the success of his best-selling The Future of Freedom, Zakaria describes with equal prescience a world in

There is no better way to improve the lives of billions of people around the world than to improve the way cities work. For the first time in human history, the majority of the world's people live in cities. By 2050, 75 percent will. As more and more people move to
The Responsive City

There is no better way to improve the lives of billions of people around the world than to improve the way cities work. For the first time in human history, the majority of the world's people live in cities. By 2050, 75 percent will. As more and more people move to

In a time of unprecedented turbulence, how can public sector organisations increase their ability to find innovative solutions to society's problems?  Leading Public Sector Innovation  shows how government agencies can use co-creation to overcome barriers and deliver more value, at lower cost, to citizens and business. Through inspiring global case studies
Leading Public Sector Innovation

In a time of unprecedented turbulence, how can public sector organisations increase their ability to find innovative solutions to society's problems? Leading Public Sector Innovation shows how government agencies can use co-creation to overcome barriers and deliver more value, at lower cost, to citizens and business. Through inspiring global case studies

The vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work. This is especially true as more and more of us communicate daily with people in other countries over virtual media like e-mail or telephone. Culture has impacted your communication, how you understand
The Culture Map

The vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work. This is especially true as more and more of us communicate daily with people in other countries over virtual media like e-mail or telephone. Culture has impacted your communication, how you understand

Creating a Learning Society explains how the countries of the world went from centuries of stagnation to the enormous increases in standards of living that have marked the last two hundred and fifty years: they have  learned how to learn.  Yet, as Stiglitz and Greenwald make clear, markets won't succeed on
Creating a Learning Society

Creating a Learning Society explains how the countries of the world went from centuries of stagnation to the enormous increases in standards of living that have marked the last two hundred and fifty years: they have learned how to learn. Yet, as Stiglitz and Greenwald make clear, markets won't succeed on

To strive and fail to be chosen for a leadership role is painful; to strive and succeed can be downright intimidating. Why? Because taking a new role means leaving behind the confines of what you know how to do well and embarking on an often uncomfortable journey of personal development. Or
The First 90 Days in Government

To strive and fail to be chosen for a leadership role is painful; to strive and succeed can be downright intimidating. Why? Because taking a new role means leaving behind the confines of what you know how to do well and embarking on an often uncomfortable journey of personal development. Or

The End of Government examines how bureaucracy can be updated to deal with the quickly evolving demands of the twenty first century, and also uses real-world examples to help us understand how new alternatives can best be applied.
The End of Government As We Know It

The End of Government examines how bureaucracy can be updated to deal with the quickly evolving demands of the twenty first century, and also uses real-world examples to help us understand how new alternatives can best be applied.

This book looks at the phenomenon of electronic government, that is, public sector use of the internet and other digital devices to deliver services, information, and democracy itself. Although personal computers have been around for several decades, recent advances in networking, video imaging, and graphics interfacing have allowed governments to develop
Digital Government

This book looks at the phenomenon of electronic government, that is, public sector use of the internet and other digital devices to deliver services, information, and democracy itself. Although personal computers have been around for several decades, recent advances in networking, video imaging, and graphics interfacing have allowed governments to develop

The strategies adopted by governments and public officials can have dramatic effects on people’ live. Packed with examples, and shaped by the author’s practical experience, the book shows that governments which give more weight to the long-term are not only more likely to leave their citizens richer, healthier, and safer; they’re
The Art of Public Strategy

The strategies adopted by governments and public officials can have dramatic effects on people’ live. Packed with examples, and shaped by the author’s practical experience, the book shows that governments which give more weight to the long-term are not only more likely to leave their citizens richer, healthier, and safer; they’re

Collaborative democracy—government with the people—is a new vision of governance in the digital age. Wiki Government explains how to translate the vision into reality. Beth Simone Noveck draws on her experience in creating Peer-to-Patent, the federal government's first social networking initiative, to show how technology can connect the expertise of the many
Wiki Government

Collaborative democracy—government with the people—is a new vision of governance in the digital age. Wiki Government explains how to translate the vision into reality. Beth Simone Noveck draws on her experience in creating Peer-to-Patent, the federal government's first social networking initiative, to show how technology can connect the expertise of the many

Open government is the notion that the people have the right to access the documents and proceedings of government. The idea that the public has a right to scrutinize and participate in government dates at least to the Enlightenment. Its principles are recognized in virtually every democratic country on the planet.
Open Government

Open government is the notion that the people have the right to access the documents and proceedings of government. The idea that the public has a right to scrutinize and participate in government dates at least to the Enlightenment. Its principles are recognized in virtually every democratic country on the planet.

This book lays out an impressive, well-articulated set of trends that have affected or will soon affect local governments throughout the nation through technology. Amazingly, as Dr. Shark points out, all of this massive change has occurred within the past 12 years. While technology trends continue to play out in the
Seven Trends that Will Transform Local Government through Technology

This book lays out an impressive, well-articulated set of trends that have affected or will soon affect local governments throughout the nation through technology. Amazingly, as Dr. Shark points out, all of this massive change has occurred within the past 12 years. While technology trends continue to play out in the

We live at a time when almost everything can be bought and sold. Over the past three decades, markets—and market values—have come to govern our lives as never before. We did not arrive at this condition through any deliberate choice. It is almost as if it came upon us. As the
What Money Can't Buy

We live at a time when almost everything can be bought and sold. Over the past three decades, markets—and market values—have come to govern our lives as never before. We did not arrive at this condition through any deliberate choice. It is almost as if it came upon us. As the

During election campaigns myths about the candidates are formed to polish their image before the voters. Like all campaigns, the Trump campaign has formed a polished image of him in an exceptional skill and determination. In this book, we try to unveil the real story of Trump as the journalist David
The Making of Donald Trump

During election campaigns myths about the candidates are formed to polish their image before the voters. Like all campaigns, the Trump campaign has formed a polished image of him in an exceptional skill and determination. In this book, we try to unveil the real story of Trump as the journalist David

At the Harvard University John F. Kennedy School of Government, students are taught to ask Question “Zero” when considering a new policy, issue or initiative. Question “Zero” is, “What are we trying to accomplish?” What, then, is Servant Governing written to accomplish? The simple answer is that there is a way
Servant Governing

At the Harvard University John F. Kennedy School of Government, students are taught to ask Question “Zero” when considering a new policy, issue or initiative. Question “Zero” is, “What are we trying to accomplish?” What, then, is Servant Governing written to accomplish? The simple answer is that there is a way

The Effective Public Manager offers public administrators and students a classic resource and a highly-accessible guide to the fundamentals of leading and managing public organizations. The authors cover the key areas of the field and present in-depth analysis through the strategic use of fresh case studies and real-world examples. The book
The Effective Public Manager

The Effective Public Manager offers public administrators and students a classic resource and a highly-accessible guide to the fundamentals of leading and managing public organizations. The authors cover the key areas of the field and present in-depth analysis through the strategic use of fresh case studies and real-world examples. The book

The United States has repeatedly asserted its right to intervene militarily against  failed states  around the globe. In this much-anticipated follow-up to his international bestseller Hegemony or Survival, Noam Chomsky turns the tables, showing how the United States itself shares features with other failed states-suffering from a severe  democratic deficit,  eschewing
Failed States

The United States has repeatedly asserted its right to intervene militarily against failed states around the globe. In this much-anticipated follow-up to his international bestseller Hegemony or Survival, Noam Chomsky turns the tables, showing how the United States itself shares features with other failed states-suffering from a severe democratic deficit, eschewing

Why do some societies manage to control corruption so that it manifests itself only occasionally, while other societies remain systemically corrupt? This book is about how societies reach that point when integrity becomes the norm and corruption the exception in regard to how public affairs are run and public resources are
The Quest for Good Governance

Why do some societies manage to control corruption so that it manifests itself only occasionally, while other societies remain systemically corrupt? This book is about how societies reach that point when integrity becomes the norm and corruption the exception in regard to how public affairs are run and public resources are

Political marketing is about how political elites use marketing tools and concepts to understand, respond to, involve and communicate with their political market in order to achieve their goals. These goals can include–in addition to getting votes to be elected–creating more understanding of a complex policy, passing legislation, and winning control
Political Marketing

Political marketing is about how political elites use marketing tools and concepts to understand, respond to, involve and communicate with their political market in order to achieve their goals. These goals can include–in addition to getting votes to be elected–creating more understanding of a complex policy, passing legislation, and winning control

The Effective Manager is a hands-on practical guide to great management at every level. Written by the man behind Manager Tools, the world's number-one business podcast, this book distills the author's 25 years of management training expertise into clear, actionable steps to start taking today. First, you'll identify what  effective management
The Effective Manager

The Effective Manager is a hands-on practical guide to great management at every level. Written by the man behind Manager Tools, the world's number-one business podcast, this book distills the author's 25 years of management training expertise into clear, actionable steps to start taking today. First, you'll identify what effective management

In Unlocking Public Value, Marty Cole and Greg Parston offer public services practitioners a unique tool to help them capture the mix of goals or outcomes, some reflecting local, some global, concerns, and measure performance in attaining these outcomes. Providing a framework and step-by-step process for defining these outcomes is one
Unlocking Public Value

In Unlocking Public Value, Marty Cole and Greg Parston offer public services practitioners a unique tool to help them capture the mix of goals or outcomes, some reflecting local, some global, concerns, and measure performance in attaining these outcomes. Providing a framework and step-by-step process for defining these outcomes is one

With extraordinary access to the Trump White House, Michael Wolff tells the inside story of the most controversial presidency of our time. The first nine months of Donald Trump’s term were stormy, outrageous—and absolutely mesmerizing. Now Wolff tells the riveting story of how Trump launched a tenure as volatile and fiery
Fire and Fury

With extraordinary access to the Trump White House, Michael Wolff tells the inside story of the most controversial presidency of our time. The first nine months of Donald Trump’s term were stormy, outrageous—and absolutely mesmerizing. Now Wolff tells the riveting story of how Trump launched a tenure as volatile and fiery

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