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Operations Management X

Not long ago, coaching meant training athletes, performers, and students. Recently, the use of the term has been extended into the worlds of management, leadership, entrepreneurship, and performance in other domains of life. The discipline of coaching puts the center of its attention on the question of how a person can
Coaching

Not long ago, coaching meant training athletes, performers, and students. Recently, the use of the term has been extended into the worlds of management, leadership, entrepreneurship, and performance in other domains of life. The discipline of coaching puts the center of its attention on the question of how a person can

If you have been charged with leading a change initiative, chances are you were chosen for the job—that is, you didn’t volunteer, but rather were tapped to lead or manage a large change project. You may have been given a short briefing and left to your own devices to succeed or
Change with Confidence

If you have been charged with leading a change initiative, chances are you were chosen for the job—that is, you didn’t volunteer, but rather were tapped to lead or manage a large change project. You may have been given a short briefing and left to your own devices to succeed or

Most companies, and certainly most managers, focus on inputs rather than outputs. They look at process—the 1001 tasks you have to do each week. Whereas they should be looking at results—specifically at what produces the best results. Yet, when you really scrutinize what produces great results, the answer is surprising. Most
The 80/20 Manager

Most companies, and certainly most managers, focus on inputs rather than outputs. They look at process—the 1001 tasks you have to do each week. Whereas they should be looking at results—specifically at what produces the best results. Yet, when you really scrutinize what produces great results, the answer is surprising. Most

Today, leaders lean more on their team members to help them make solid, reliable decisions on how to best execute the objectives that advance the ultimate organizational strategy. That’s why execution is the strategy. You can’t strategize your way to greatness; you execute your way there!  Strategy can’t be separate from
Execution Is the Strategy

Today, leaders lean more on their team members to help them make solid, reliable decisions on how to best execute the objectives that advance the ultimate organizational strategy. That’s why execution is the strategy. You can’t strategize your way to greatness; you execute your way there!  Strategy can’t be separate from

For more than twenty years, management expert Bruce Tulgan has been asking, What are the most difficult challenges you face when it comes to managing people? Regardless of industry or job title, managers cite the same core issues 27 recurring challenges: the superstar whom the manager is afraid of losing, the
The 27 Challenges Managers Face

For more than twenty years, management expert Bruce Tulgan has been asking, What are the most difficult challenges you face when it comes to managing people? Regardless of industry or job title, managers cite the same core issues 27 recurring challenges: the superstar whom the manager is afraid of losing, the

Confronting Reality will change the way you think about and run your business. It is the first book that shows how to connect the big picture of the new era of business with the nitty-gritty of what to do about it. Through a completely new way to understand and use the
Confronting Reality

Confronting Reality will change the way you think about and run your business. It is the first book that shows how to connect the big picture of the new era of business with the nitty-gritty of what to do about it. Through a completely new way to understand and use the

The instrument panel in a fighter jet plane is screaming out information, the horizon is a blur, the wingman is occupied, the pilot is busy, the jet is hanging on the edge and there is a mission to be accomplished. What you might ask; does this have to do with the
Flawless Execution

The instrument panel in a fighter jet plane is screaming out information, the horizon is a blur, the wingman is occupied, the pilot is busy, the jet is hanging on the edge and there is a mission to be accomplished. What you might ask; does this have to do with the

The way we manage organizations seems increasingly out of date. Deep inside, we sense that more is possible. We long for soulful workplaces, for authenticity, community, passion, and purpose. In this groundbreaking book, the author shows that every time, in the past, when humanity has shifted to a new stage of
Reinventing Organizations

The way we manage organizations seems increasingly out of date. Deep inside, we sense that more is possible. We long for soulful workplaces, for authenticity, community, passion, and purpose. In this groundbreaking book, the author shows that every time, in the past, when humanity has shifted to a new stage of

First-time Leader provides basic frameworks, processes, and tools to help first-time leaders and their teams deliver better results faster. Leading is about inspiring and enabling others to do their absolute best, together, to realize a meaningful and rewarding shared purpose. Authors George Bradt, Managing Director of PrimeGenesis, and Gillian Davis, Managing
First-time Leader

First-time Leader provides basic frameworks, processes, and tools to help first-time leaders and their teams deliver better results faster. Leading is about inspiring and enabling others to do their absolute best, together, to realize a meaningful and rewarding shared purpose. Authors George Bradt, Managing Director of PrimeGenesis, and Gillian Davis, Managing

In the early 1960s, Douglas McGregor defined contrasting assumptions about the nature of humans in the workplace. These assumptions are the basis of Theory X and Theory Y teachings. Theory X assumes that people are lazy and will avoid work whenever possible. Theory Y, on the other hand, assumes that people
The Art of Demotivation

In the early 1960s, Douglas McGregor defined contrasting assumptions about the nature of humans in the workplace. These assumptions are the basis of Theory X and Theory Y teachings. Theory X assumes that people are lazy and will avoid work whenever possible. Theory Y, on the other hand, assumes that people

The Wal-Mart story is full of simple, but important truths. It's a story that has mystified some, frustrated others, and been admired by many. It's a story about principled, focused leadership that has been able to effectively and consistently balance values and the bottom line in a way that has seldom
The Wal-Mart Way

The Wal-Mart story is full of simple, but important truths. It's a story that has mystified some, frustrated others, and been admired by many. It's a story about principled, focused leadership that has been able to effectively and consistently balance values and the bottom line in a way that has seldom

It used to be said that¾It is not whether you win or lose, it’s how you play the game. That old saying might be fine to coach a soccer team. But in today’s dynamic working environment it’s all about winning. With that said, companies and individuals must focus on the mechanisms
Winning

It used to be said that¾It is not whether you win or lose, it’s how you play the game. That old saying might be fine to coach a soccer team. But in today’s dynamic working environment it’s all about winning. With that said, companies and individuals must focus on the mechanisms

Gallup Co. assembled a selected group of its social scientists to examine the 1 million employee interviews in its database in order to find which survey questions were most powerful in explaining worker's productive motivations on the job. Ultimately, 12 elements of work life emerged as the core of the unwritten
12

Gallup Co. assembled a selected group of its social scientists to examine the 1 million employee interviews in its database in order to find which survey questions were most powerful in explaining worker's productive motivations on the job. Ultimately, 12 elements of work life emerged as the core of the unwritten

Many companies and leaders show little interest in subjecting their business practices and decisions to the same scientific rigor they would use for technical or medical issues. Every day there are opportunities for companies to use better information to gain an advantage over the competition, doing so simply entails using evidence-based
Hard Facts

Many companies and leaders show little interest in subjecting their business practices and decisions to the same scientific rigor they would use for technical or medical issues. Every day there are opportunities for companies to use better information to gain an advantage over the competition, doing so simply entails using evidence-based

Too often, training has been viewed as either a line-management responsibility, or a responsibility of the HR or training department. The truth is: management and HR are jointly responsible. Senior management do not ask enough questions about results, because training costs are budgeted and allocated in ways that create indifference from
How to Measure Training Results

Too often, training has been viewed as either a line-management responsibility, or a responsibility of the HR or training department. The truth is: management and HR are jointly responsible. Senior management do not ask enough questions about results, because training costs are budgeted and allocated in ways that create indifference from

Change is a pain. Humans are naturally attracted to tedious and repetitive norms of life. As such, they always fear the unusual and dread novelty. Moreover, they feel highly anxious and worried if they find it necessary to change the course of their lives, especially if they are not sure of
Our Iceberg Is Melting

Change is a pain. Humans are naturally attracted to tedious and repetitive norms of life. As such, they always fear the unusual and dread novelty. Moreover, they feel highly anxious and worried if they find it necessary to change the course of their lives, especially if they are not sure of

As teams become increasingly virtual; productivity increases will be required; leadership skills will be demanded from more and more of the team's membership. Our capacity for resilience will be tested on a daily basis. However, when groups of people adapt and respond collectively, incredible things happen. This is where collaborative intelligence
Teaching an Anthill to Fetch

As teams become increasingly virtual; productivity increases will be required; leadership skills will be demanded from more and more of the team's membership. Our capacity for resilience will be tested on a daily basis. However, when groups of people adapt and respond collectively, incredible things happen. This is where collaborative intelligence

Like neuroscientists searching for the grandma cell, when we look at the world outside of our brain, we naturally seek order. We look for hierarchy all around us. Whether we’re looking at a Fortune 500 company, an army or a community, our natural reaction is to ask, “Who’s in charge?” We
The Starfish and the Spider

Like neuroscientists searching for the grandma cell, when we look at the world outside of our brain, we naturally seek order. We look for hierarchy all around us. Whether we’re looking at a Fortune 500 company, an army or a community, our natural reaction is to ask, “Who’s in charge?” We

To say that work has changed over the last years would be an understatement. With an increase in downsizing, cut budgets, working hours, customer demands and shareholder requirements, people in charge are constantly under the gun to achieve more with less. It is common now to find managers carrying out a
Tough Management

To say that work has changed over the last years would be an understatement. With an increase in downsizing, cut budgets, working hours, customer demands and shareholder requirements, people in charge are constantly under the gun to achieve more with less. It is common now to find managers carrying out a

Six Sigma black belts around the world have gotten good at improving four of the root causes of quality defects, machines, materials, measurement, and methods, but there is another root cause identified in the Six Sigma methodology: people. This root cause has largely been ignored. This is not too surprising because
Human Sigma

Six Sigma black belts around the world have gotten good at improving four of the root causes of quality defects, machines, materials, measurement, and methods, but there is another root cause identified in the Six Sigma methodology: people. This root cause has largely been ignored. This is not too surprising because

As hard as it is to grow a company, wouldn’t it be nice if there was a “recipe” for creating a company with sustained high performance? It is tempting to dream that if we could just find the right combination of ingredients—a cup of customer loyalty, two tablespoons of Blue Ocean
The Breakthrough Company

As hard as it is to grow a company, wouldn’t it be nice if there was a “recipe” for creating a company with sustained high performance? It is tempting to dream that if we could just find the right combination of ingredients—a cup of customer loyalty, two tablespoons of Blue Ocean

Management guru Peter Drucker widely regarded as the father of modern management.  During his remarkable life and career, he inspired countless business and political leaders.  Drucker's key business tents include:  Serve the customer:  The purpose of a business is to create and serve a customer.  Act, don't just talk:  Management takes hard work,
The Definitive Drucker

Management guru Peter Drucker widely regarded as the father of modern management.  During his remarkable life and career, he inspired countless business and political leaders.  Drucker's key business tents include: Serve the customer: The purpose of a business is to create and serve a customer. Act, don't just talk: Management takes hard work,

In The Future of Management, Gary Hamel argues that organizations need management innovation now more than ever. Why? The management paradigm of the last century—centered on control and efficiency—no longer suffices in a world where adaptability and creativity drive business success. To thrive in the future, companies must reinvent management.
The Future of Management

In The Future of Management, Gary Hamel argues that organizations need management innovation now more than ever. Why? The management paradigm of the last century—centered on control and efficiency—no longer suffices in a world where adaptability and creativity drive business success. To thrive in the future, companies must reinvent management.

The Levity Effect is no laughing matter. It is a serious work of notification about the powerful influence of laughter and lightness on organizational performance and personal health. It proves the theory that you can work hard, reach impressive goals, and still have fun doing it. It is really a humorous,
The Levity Effect

The Levity Effect is no laughing matter. It is a serious work of notification about the powerful influence of laughter and lightness on organizational performance and personal health. It proves the theory that you can work hard, reach impressive goals, and still have fun doing it. It is really a humorous,

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